Pinkberry - Received very bad service
Atlanta GA location Akers Mill and Cumberland, 30339. I walked in today on Tuesday, October 24th at 11:50am to redeem my free birthday pinkberry, which I have been receiving every birthday.
I showed the cashier the email I received from Pinkberry prior to placing my order, which states I have a free small pinkberry to redeem within 30 days. The cashier told me the price was $4.88 after I showed her the email and said it was not free. She was very rude and condescending. I've been going to this location for the past four years and been a pinkberry customer for six and never experienced such rude behavior from a cashier.
Which make matters worse I gave her my phone number associated with account so now my free pinkberry is gone. Not a big deal since I treat myself there 3x a month, but it's the principal and lack of respect for a faithful customer.
I asked to speak to a manager and she said she is a manager, I think she sais her name is Latifah. Not someone who should be working with customers very ghetto and rude.
Location: 2937 Cobb Pkwy SE #102, Atlanta, GA 30339, USA
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